Cash4Books.net is an online used book buying service owned and operated by McKenzie Books, Inc. We are committed to providing exceptional service along with a simple and convenient book buyback process.
We have bought over 1.8 million books from 275,000 college students and other individuals since 2004. To show our commitment to outstanding customer service, we are a member of the review site TrustPilot.
Shipping your books to us is always free. Buyback orders worth at least $35 are eligible for a free FedEx shipping upgrade.
We issue payment via PayPal or Check within 3 business days of receiving and processing your books. As long as your books meet our book condition policy, we always honor the full price quote.
Feel free to contact us if you ever have any questions. Our office is open Monday - Friday, 8 AM - 5 PM Pacific Time.Address
|Apr 2019||Sent a book and received an email back that they couldn't accept the book due to " Reason: Missing cover". It was a loose-leaf, cover-page included and I shrink wrapped the entire thing so if they didn't get the cover page, they wouldn't have gotten any. To me it's whatever because the book would have been just sitting around my house taking up space and my campus buyback wasn't buying that particular book back... but I wouldn't use this vendor if you're really counting on getting money back.|
|Mar 2019||Very good vendor got paid very quickly|
I sent my books to them and then a month later they are going to tell me they never recieved them... but if i printed out a shipping label then obviously there is a tracking number... so your not going to pay me my money when I did what i was supposer to.. i think there whole business is a scam... dont ever use them.. bookbyte.com is so much better
|Oct 2018||Completed my first transaction with Cash4Books. From drawing up order to receiving payment to my Paypal account took one week. I'm completely satisfied with my experience.|
|Sep 2018||Sent them two books. They refused to pay, giving no explanation other than saying they changed their mind about wanting them, and said they'd ship them back to me. Two months later, no books, no money, no response to my emails. I've dealt with a bunch of these companies, and this is the only one who left me feeling like I was just dealing with thieves.|
|May 2018||Extremely poor customer service. Sent multiple emails requesting assistance in logging in. All went unanswered.|
I've sent a book that was estimated for around 36$ but I received the answer:
"We received a shipment from you today. Unfortunately, we had to cancel this order as it did not meet our condition requirements. Here are the comments on your Cash4Books.net account for this order:
100% deduction of $36.19 was made for ISBN 9780077861667, (Financial Markets and Institutions (The Mcgraw-Hil), with quantity 1. Reason: Stain(s).
Your book will be held for 14 days from the date of receipt before it is recycled, donated, or used to support the community and environment. If you would like to have it returned to you, please contact us promptly to receive a quote for return shipping.
There was indeed a stain on the last page but the rest of the book was in perfect condition.( I took a picture of it) I wasn't selling it as a new one! They can't just take, don't pay me any money or ask me to pay to ship it back.
This website isn't trustworthy and I do not recommend to use it!
|Dec 2017||Set up an account and sent the book within the 7 day period. When printing the label although their email says to use fedex, the recommended carrier is usps. I shipped the book via usps and because somehow it still had fedex's information the book was delayed getting to them. Because of this I will receive less money than was originally quoted. DO NOT USE THIS SERVICE.|
|Nov 2017||The worst. They claim to pay promptly but they take what weeks to receive the book, then upon receiving it tell you they can't take it (mine was loose leaf edition and flawless) so you have to either pay return shipping or they keep the book anyway and resell it. Umm.. No. A scam site. Sell your old textbooks elsewhere. This place is a waste of time and money.|
|Aug 2017||I have used almost all these buyback companies and I can assure you these guys at Cash4Books are the FASTEST. I mean literally will have your money in your pay pal account in a week and sometimes even less than a week. Amazing speed indeed. Try you shall see.|
|Jul 2017||The best company on the list. They quickly respond to any of your questions in a courteous and polite manner. Their website is easy to understand and navigate. They process AND PAY for books fastener than any other company on the bookscouter list.|
Please do not use cash for books. I shipped a package on 5/16/2017 via fed ex AS requested, then notified them invade shipped it. The reply I got was "I'm sorry, our shipping labels cannot be used with fed ex, you will have to contact them and resolve this." I was mad at this point but I did try, and fed ex told me that my package would in fact be delivered. Well here we are June 16, I checked my email yesterday and had an email saying "I'm sorry, we have received your book but unfortunately we cannot accept this book so we have canceled your order." In addition, they informed me that not only would they not accept it, but that I would have to pay per pound to have the book returned to me, at this point it isn't worth it to me so they Just got a free book, but I will be leaving my review on every website I can find. It is a scam, they make.it more of a PITA than it's worth and they get to keep your book.
Cash4Books Response: Thank you for taking the time to call and discuss this matter with us. I'm glad that we were able to provide you with additional information as well as a solution. As we discussed, we were unable to purchase your book because it is an instructor's edition and states "Not For Resale" on the cover. Also, for clarification about our shipping, our FedEx label is a Ground label and cannot be placed in a drop box, as this is for a different mail class. If one of our labels is placed in a drop box, the package will arrive, but its arrival will be delayed for about 2 weeks (it takes a long time for the package to be routed to the Ground station from the Express station). Please feel free to call our Customer Care Team at 877-243-5935 if you have any additional questions. We're open 8am to 5pm PT, Monday through Friday.
|Jun 2017||I have to give Cash4books 5 stars. I send out my books and the following week I got the money. I'm very happy with this company, I can truly say I have a lot of trust in Cash4books and I will definitely be using them again!!! Thank you for making my time and my experience a pleasant one!!|