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Bookbyte   

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Since we began as a home-based enterprise in 1999 we have grown steadily, thanks to our customers, yet retained that family-style approach to doing business that we think is the real key to our success. We treat our staff like we would ourselves, and they, in turn, go the extra mile for customers like you.

Our friendly and experienced customer service team is committed to helping you every step of the way. Like replying to your emails or chats courteously and promptly, and making sure that when you reach out to us, we provide you with the answers you're looking for.

Read our blog post to learn How Buyback Quotes Work on Bookbyte and be sure to thoroughly evaluate your book for its condition and ISBN—which are specific to edition and binding type. If in doubt, make sure to check with the publisher as we cannot return books per our buyback policy.

Have a question or need support? Contact us at wecare@bookbyte.com.


Website: http://www.bookbyte.com
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Rating Date Comments
Feb 2020 Great service and extremely fast payment. Highly recommended!
Nov 2019 My experience with Bookbyte has been very good, I found them to be efficient, honest and fair in their pricing.They followed through on their original quote, they were quick about paying me and I will definitely use this company again.
Nov 2019 At first i was very nervous about doing this but Iam so glad i did it. Thank you so much
Nov 2019 The whole process was extremely easy and payment was prompt! I've used multiple for vendors to sell books through, and I can honestly say that bookbyte delivered! Thank you!
Oct 2019 Great service and they pay promptly sold a few books . Will use them again
Oct 2019 Sold 2 books my son no longer needed. Very easy process. Paid promptly. Will use this company again
Oct 2019 Very convenient way to resell your books. Bookbyte takes books that other vendors would not. This removes the need to recycle, or donate the book, avoiding the carbon imprint involved, in those otherwise, laudable methods.
Oct 2019 Seamless transaction. I'll definitely use your services again. Thanks!
Oct 2019 After holding on to one of my sons college books for 2 years I found bookbyte online and what an easy simple transaction it was. They sent me the information on how to send the book, I printed up a mailing label they provided for me and that was it. I received my check about 2 weeks later.
Oct 2019 Bookbyte is streamlined and easy to use. Their process is quick and efficient and payment is super prompt. Will be happy to send more books to them in the future!
Sep 2019 Just got scammed by them. Thought I'd try them out instead of my usual go-to companies. For my very 1st order I sent them 1 book for $23 to test the waters and see how fast they pay. Well, they sent me an email stating that they've suspended my account and that the book I sent that was in Like-new condition is in "non-resalable condition". Just WOW!! I guess they won't get an order #2 from me. What a bunch of thieves!
Sep 2019 Sold about 5 books this month to bookbyte with no problems at all, Great as always , Thanks Bookbyte.
Sep 2019 Great experience, easy buyback process, very fair prices, quick processing and fast payment received. Much easier process than i expecte. I will certainly sell books here again in the future and will also buy books here as opposed to paying so much for new books on amazon and other sites.
Sep 2019 Sold 2 books I no longer needed. Very easy process. Paid promptly. Will use this company again.




Sep 2019 They did not accept my buyback, and also they do not return them back to me. 2 copies of ISBN-13: 9780133075229. It is robbed.
Sep 2019 I got a good price for my book. The transaction was quick. Overall I was happy and I would use this company again.
Aug 2019 great service and turn around time! very quick and easy
Aug 2019 Easy to use. Received check for the amount quoted online about two weeks after I sent the books in. Will use again without hesitation.
Aug 2019 Sold my daughter’s book though this site! Was very simple to process and I received the check promptly. Very pleased!
Aug 2019 I have used Bookbyte for lots of buyback orders for over 3 years they are top rate all around. Customer service is courteous and efficient.
Aug 2019 The process is very quick and easy. They gave me pretty good offer to repurchase my used book! The cool thing is they don't take into account for how much wear and tear of the book to offer the price. That is a plus. Will definitely use them again
Aug 2019 Bookbyte rejected a textbook I shipped to them, did not specify why, and then would not return. Poor customer support, all they desire is getting your book and reselling while giving you nothing in return.
Jul 2019 Bookbyte offered much more than several other sites I checked. The process was simple and payment was very prompt.
Jul 2019 Great communication! Easy to use website. Fast payment.
Jul 2019 All worked without issues. It was really nice selling books with them.
Jul 2019 Quick and easy process. Hope to use again. Thank you
Jul 2019 I have sold books to Bookbyte for a couple of years now..Excellent service...They pay what is quoted...the turn around is very quick and efficient...they keep you in the loop during the entire process....Very pleased and will gladly recommend.
Jul 2019 The process to return my book was simple and quick. I received as much money as was originally quoted.
Jul 2019 Sold two books last month with no problems like always , Thanks Bookbyte.
Jul 2019 Easy and fast!
Jul 2019 Fast and easy experience through Bookbyte! Will definitely use again in the future.
Jul 2019 Quick process and super simple to complete. I got much more money for my books than if I had sold them to my campus bookstore. I will only be selling them back online from now on. I wish that I had known about this ages ago.
Jul 2019 Nice and easy. Exactly as advertised. Would definitely work with Bookbyte in the future!
Jul 2019 Great service. It was fast and easy.
Jul 2019 Very happy customer. Sent my son's med school books and they promptly sent me a check for the amount I accepted. Would definitely recommend and use again.
Jul 2019 A real breeze to deal with, better than Chegg
Jul 2019 They don't work with flippers that use a prep facility. Just FYI.
Jun 2019 Great customer service and were pretty quick!
May 2019 Easy shipping and quick payment
May 2019 Great seller! A+
May 2019 Using Bookbyte was a pleasant experience! I just packed my books in a box and sent them off. I sent several textbooks to different companies and this one was the quickest! It took 6 days for them to receive my books and give payment through PayPal! Super quick and I recommend to everyone!
May 2019 It’s a really good website to sell books that you will never use again. I recommend it.
May 2019 Great service! Got the price we were quoted, shipping was easy and the payment was fast.
May 2019 Fast seems
May 2019 Process was smooth and received payment promptly, which is more than can be said for a lot of other places. I'll be using you guys more from now on. Thanks!
May 2019 Process was smooth and received payment promptly, which is more than can be said for a lot of other places. I'll be using you guys more from now on. Thanks!
May 2019 Process was smooth and received payment promptly, which is more than can be said for a lot of other places. I'll be using you guys more from now on. Thanks!
May 2019 It's a pleasure to do business with this company!
May 2019 Awesome service
May 2019 payment was received very fast.
May 2019 Quick full payment, thank you
May 2019 A+ company fast check-in and fast payment
May 2019 Smooth transaction and prompt payment.
May 2019 Easy to use and quick to pay
May 2019 I have been very satisfied with my recent Bookbyte experiences. I sold to Bookbyte in both March and April of this year and the books were processed expeditiously and payments were made quickly. I hope to do more business with them.
May 2019 I have been very satisfied with my recent Bookbyte experiences. I sold to Bookbyte in both March and April of this year and the books were processed expeditiously and payments were made quickly. I hope to do more business with them.
May 2019 Easy to navigate the site. Price was fair.
May 2019 Fast and easy process. Thank you.
May 2019 Awesome! Best price, great communication and fast, accurate payment
May 2019 Your company was easy to use and I received payment quickly. I will use them in the future also.
May 2019 Easy to use, quick to pay.
May 2019 Easy to use, quick to pay.
May 2019 Great bookstore to do business
Apr 2019 Easy, fast, very satisfied!! I would use again.
Apr 2019 Easy to use. Simple to mail the book and got paid. Too bad they don't buy more books. I have tons!
Apr 2019 Fast, easy, no issues. I look forward to selling my books here.
Apr 2019 Fast, easy, no issues. I look forward to selling my books here.
Apr 2019 Easy sale process and quick, reliable payment. I would use again.
Apr 2019 Very expedient process with Bookbyte. Easy transaction experience and quick turnaround time with the process of payment. Bookbyte gave me the promised quote as stated and I thought the whole process was very straightforward and expedient.
Apr 2019 Great transaction experience with Bookbyte. Quick turnaround time for payment and all-around expedient process from sale of used books to received payment. The quotes are accurate and Bookbyte paid what was stated on every item.
Apr 2019 I had no problems. It was easy to check and see which books they would accept. Shipping was easy. I was able to track where my box was at all times. My check came back sooner than they said! I didn’t get much for my books, but it was something and better than throwing them away or trying to keep storing them.
Mar 2019 I was a bit scared reading some of the reviews for this i was skeptical to send my. Book but once i did i tracked it and they followed up with when they got the book the check came within 3 days i will reccomend them . They even sent me how much they are giving to me for the book i will be doing buisness with them again
I would reccomend them
Mar 2019 I sent quite a few books off to various companies recently and Bookbyte was the only one that gave me the promised quote amount on every order. They also sent payment very fast. I feel they are a trustworthy company.
Feb 2019 I was very hesitant to use this company given the poor ratings; however I was pleasantly surprised. I sent them a textbook which was in excellent condition. I received an email confirmation when the book was received and a check arrived in the mail a week or 2 later. Everything went smoothly.
Dec 2018 Sent them five books over the last two months They have been great every time, Thank you bookbyte.
Dec 2018 They claimed I sent them an Instructor's Edition. Instructor's Editions are clearly marked and many have "Not For Sale" on them. Bookbyte provided no proof of the alleged edition. So, "no returns" means they can steal any book with no recourse. $45 buck loss, Stay Away!
Bookbyte Response: Thank you for taking the time to write a review. I can certainly understand your frustration not receiving the kind of payment you were expecting. If you could please reach out to me directly at wecare@bookbyte.com with your order number, I would very much like to further investigate the difference in payment you received and see what we can do to further improve our service.

Thank you,

Bookbyte
Nov 2018 Horrible company! My wife and I shipped Bookbyte two books wrapped together in a single package. Bookbyte claimed that only one book arrived (which wasn't possible as the two books were wrapped together). They failed to correct the problem.
Bookbyte Response: Thank you for taking the time to write a review. I can certainly understand your frustration not receiving the kind of payment you were expecting. If you could please reach out to me directly at wecare@bookbyte.com with your order number, I would very much like to further investigate the difference in payment you received and see what we can do to further improve our service.

Thank you,

Bookbyte
Nov 2018 Sent in my books, got the package back EMPTY with a sticker that said "delivered without contents". $160 they quoted me! This is a major scam! WHO WOULD STEAL TEXTBOOKS
Bookbyte Response: Thank you for taking the time to leave a review. I do understand the frustration not receiving the payment you were expecting and I'm hoping to clear up any confusion about your order today.

The tracking details for your shipment show that your package was returned to you by USPS and never arrived at our processing facility. The sticker stating "delivered without contents" was a sticker placed on the package by USPS. This could be an indication that your package was damaged during it's transit and why it needed to be returned to you without being delivered to us.

We do encourage customers to take the proper precautions with their shipping company and to purchase optional insurance through USPS, as we cannot pay for books that are lost or damaged before they reach us.

If you have not already, I would recommend that you contact USPS directly to file a trace or claim on the lost items. If you need a copy of the original prepaid shipping label or tracking number of the package for your trace or claim, please contact our Customer Service team directly and we would be happy to provide that information. Please also feel free to reach out if you have any further questions or concerns.

Thank you,

Bookbyte
Oct 2018 It was easy to use. They bought back my book in good price.
Sep 2018 It was easy to use. They bought back my book in good price.
Aug 2018 Theives. Quoted me $53.50 on a book rejected it for "cover damage" and since they don't return books, I received nothing.Pay attention to their rating. I wish I would have.
Bookbyte Response: Thank you for taking the time to write a review. I certainly understand your frustration not receiving the kind of payment you were expecting. Your experience means a lot to us and I would like to review your order and see what can be done to resolve this issue. Please contact me directly at wecare@bookbyte.com with your order number so that I may investigate. I look forward to hearing from you!

Thank you,
Bookbyte
Jul 2018 I have sold to many book stores over the years and can honestly say that bookbyte has been the best and most honest by far.
Jul 2018 I accidently sent a book to them in an order that was listed on another company for $52.01. Their policy states that they can pay you only what their company is paying, which was $10.25. I've done this once before and the receiving company offered to send my books back for $3.99 or they would buy them for almost the same price as they were listed for. Their prices are usually MUCH lower than the other companies. I told them I would make sure to NEVER place an order with them. My accident cost me over $42.
Bookbyte Response: Thank you for taking the time to leave a review. I can absolutely understand your frustration not receiving the kind of payment you were expecting. Our pricing is based on many factors such as copyright year as well as supply and demand. As you mentioned, the amount paid for the item received was the buyback value for the book at the time we received it. Had the ISBN been entered on your order, our system would have indicated that payment amount prior to you sending it. I also recommend checking out our latest blog posts as well to ensure you're getting the most money for your buyback. The posts also outline shipping instructions to ensure items are shipped properly and to help ensure the correct items are sent. If you have any further questions or concerns, please don't hesitate to reach out to our Customer Service team directly.
Jul 2018 DO NOT FALL for their 'BuyBack' Program. It's nothing more than a scam to get your expensive book and claim it's damaged and will be 'Recycled' probably to be sold as used while they collect the money and you lose your book.
Bookbyte Response: Thank you for taking the time to write a review. I can understand your frustration not receiving the kind of payment you were expecting. Unfortunately as we mentioned in our previous e-mail, one book of the many you have sold to us recently had binding damage which prevented normal usage of the book. Since we are unable to resell a book in this condition, it was rejected per our buyback policy. I'm showing that the dozens of others we received from you were in great condition and paid at the full quoted amount. We appreciate you choosing to sell to us and if you have any further questions or concerns, please don't hesitate to reach out to our Customer Service team directly.
Jul 2018 You take a big risk using this company. If they reject your book(s) you will lose your investment because they don't return your submission. I have taken them off my buyback options. SELLERS BEWARE!!!!!!!!
Bookbyte Response: Thank you for taking the time to write a review. I certainly understand your frustration not receiving the kind of payment you were expecting. Your experience means a lot to us and I would like to review your order and see what can be done to resolve this issue. Please contact me directly at wecare@bookbyte.com with your order number so that I may investigate. I look forward to hearing from you!

Thank you,
Bookbyte
Jun 2018 Sent book in good condition back to them and they received the book and rejected it and recycled the book without notification. Not impressed with this company!
Bookbyte Response: Thank you for taking the time to write a review. I certainly understand your frustration not receiving the kind of payment you were expecting. Your experience means a lot to us and I would like to review your order and see what can be done to resolve this issue. Please contact me directly at wecare@bookbyte.com with your order number so that I may investigate. I look forward to hearing from you!

Thank you,
Bookbyte
Jun 2018 Perfect transaction from label to payment...was paid entire amount of quoted price in 6 days after book was delivered. I would use again for sure.
May 2018 I was hesitant to use this company based on so many negative reviews, especially with missing shipment scenarios, however I continued to use them for some time anyway without major problems. My most recent order with them (the most expensive one yet) was quoted for $900 and they claimed they never received the books. I shipped out the package and the tracking number shows that. Bookbyte was not helpful with my issue and I lost $900.
Bookbyte Response: Thank you for taking the time to write a review. We do certainly encourage the purchasing of insurance on your package prior to shipping it in the event we don't receive your package from the shipping courier.

If you could please reach out to me directly at wecare@bookbyte.com with your order number, I would very much like to further investigate the order and the status of your shipment. I look forward to hearing from you and working to improve our service.
May 2018 I sent a textbook in good condition, and they did not pay for it. In addition, they do not communicate at ALL (other companies send you emails when your book arrives, and after it is processed, when they deposit money into your paypal, etc.) With Bookbyte, nothing. Only when I remembered did I go to their site to find they had "rejected" my book and they had "recycled" it (wink wink). It is too bad, because it was worth quite a bit on other sites, and I had paid good money for it.
Bookbyte Response: We appreciate the time you took to write your review. I would like to personally look into this situation and review your order as well as the condition of the book we received.

If you could please reach out to me directly at wecare@bookbyte.com with your order number, I would greatly appreciate it. I do understand how frustrating it can be not receiving the payment you were expecting and I look forward to hearing from you so we can help resolve this matter.
May 2018 I was a bit hesitant to use bookbyte after reading the reviews, but I'm glad I did! I managed to get 20 for a book that was only going for 5 on some other websites. I received payment really quickly too!
Apr 2018 I sold a textbook back to Bookbyte last year and never received payment. I emailed, but they said they hadn't received the book. I used their shipping and printed the shipping label right from their site. I have emailed customer service a couple of times, but as of today haven't received any payment. I would not use their site again.
Bookbyte Response: Thank you for your review. Unfortunately I was unable to locate your order information. If your issue has not been resolved, please contact our customer service team at HELP@Bookbyte.com.


Thanks again!
Feb 2018 They have added a new facility that is BUNGLING the buyback process. We shipped in a book that was in good condition and they are claiming it was damaged. Now they will not return the item to us, stating that any damaged book will be destroyed regardless. This is unacceptable business practice.
Bookbyte Response: Hello,

Our processing warehouse has been in place for well over a year, and is not a new facility. Our team takes great care in processing each shipment received. Any items found to be damaged, are inspected a second time to ensure proper handling. When you place a buyback order, you are given a quote based on the ISBN that is entered. This is not a guarantee you will receive this amount as all books are inspected upon arrival. Per our Buyback policy: "Textbooks with excessive writing and highlighting, missing or damaged covers, missing pages, excessive odor, obscured text, or stuck-together pages have no resale value and will be recycled if sent." Since we are unable to resell books that can not be used, we unfortunately can not purchase them.

I apologize that we are not able to return items as you have requested. As stated in our buyback policy, Bookbyte reserves the sole right to determine the value and condition of any included items according to its own standards and policies. Bookbyte also reserves the right to resell, recycle, or donate any item obtained through a buyback shipment.

Please email our Customer Service team directly if you have any further questions or you can find our Buyback policy at the following link: http://support.bookbyte.com/support/solutions/articles/6000111839-buyback-policy


Sincerely,

Bookbyte