eTextShop.com   

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Rating	Date	Comments
	May 2012	They did not honor the price they quoted which were in like new condition. They did send them back, which is why I actually give them 2 stars. At no point did I get any notification that they were not going to honor their quote or that they would be sent back. Their entire conduct is completely unprofessional.
	Apr 2012	Reduced my expected payment by 25% with no explanation. Took 21 days between sending books and receiving payment.
	Jan 2012	I sent several orders at a quoted price and received substantially less. I called to inquire when, after sending a large number of brand new books, they reduced the quoted amount by 33%. The first explanation that they gave made no sense and I pointed that out and then the manager completely changed her story and gave me a second, equally incoherent, response. They generally quote higher than their competitors but now I understand why: they simply pay a lower price. I also send several orders that they claimed that they did not receive. These people are not reputable and I do not advise doing business with them.
	Sep 2011	This is the worst textbook buyer I have ever worked with. I would not wish them on anyone.
	May 2011	Best buyback textbooks service. Excellent prices. Excellent customer service. Very prompt with payment. Don't be afraid to give these guys a try. You will not be disappointed. They are a 5 star in my book.
	Feb 2011	They quoted me a great price (5.16) for a book. I sent it in absolute, brand-new condition. I received a check for 1.16 5 Weeks after i sent the book. No explanation as to why. I deal with other companies, and have never ever encountered this kind of problem. Other companies can be picky, but I believe their judgments are fair. I will never use this site.
	Dec 2010	This company is terrible. They claim they sent out a check and lost it in the mail. They said I have to wait 60 days in order for them to send me another check. It's such bull, they just want you to forget about the check and take your books so they can re-sell them. The reviews that were 5 star and claim it was really good service is bull also. I'm 100% sure its from the people @ Etextshop.com.
	Sep 2010	I sent two books back to etextshop.com with their prepaid mailing label. after 4 weeks I didn't receive my check so I emailed them. Their response was: (As per our last email correspondence, the books that were sent in for order #46557 were evaluated as defective and there was no payment issued for this order.) I still don't have my books back or my money. I will never deal wtih this company again.
	Jun 2010	I had a very undesirable experience with this company! I used their pre-paid label, but I also purchased delivery confirmation at the post office. The book was delivered in 5 days. After 2 weeks I called the customer service number to see if the book had been processed. The lady that I spoke with said that the book was never received. I told her that I had purchased delivery confirmation and that it said the book was delivered. She still insisted that the book was not received. After reading other reviews on this website, I decided to file a claim with the Utah BBB. Magically, 1 day after I filed a claim with the BBB, I received an e-mail stating that my book was received and a check would be processed. If you deal with this company, be prepared to file a claim with the BBB in order to get your money!!!