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Bookstores.com has been online buying and selling and renting books since 2008. We’re growing more and more every day, buying and selling millions of titles every year and offering great prices and superior service to our customers.

Our textbook buyback program makes it easier than ever to get paid top dollar for your used and unwanted textbooks. Bookstores.com pays for your books 3 different ways - cash, PayPal, or store credit. When you select store credit, you receive 5% more on your buyback! Your payment will be delivered in 1 – 3 days after your books are processed. We provide a prepaid shipping label to send us your books.

Customer Service available 7 days a week from 9:00 AM to 5:00 PM EST.

Phone: (614) 486-3348
Email: help@bookstores.com

802 Avondale Ave.
Grandview Heights, OH 43212

Website: http://www.bookstores.com/
Pays via PayPal
Pays via Check
Vendor Pays Shipping
Provides Shipping Label


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Rating Date Comments
Jun 2019 Excellent service and prompt payment. All books received were paid as quoted with no rejections or deductions common to many other sites.
Jun 2019 Excellent experience overall. Website worked well, prices were fair and shipping was easy. PayPal payment received promptly with no deductions or rejections so common with many other sites.
Mar 2019 I had a great experience. The quote process was easy and the shipping was fast. They had great email communication along the way so you always knew what to expect. They paid according to their quote and the check came within 10 days of receipt of the books. I was very happy with my first sell back experience.
Feb 2019 If I could give this company zero stars I would. BEWARE: After mailing in my books, I received a return email from Bookstores.com that said my gently used textbook had "water damage" and therefore had zero value. After emailing them, with pictures of my book’s condition prior to their receipt of it, they offered to send it back as a one time courtesy if I paid $3.99 shipping. I don’t see how it is my fault that either FedEx or this company’s intake team damaged my book. I've had great results with other companies in the past, and so I DO NOT recommend this one.
Feb 2019 Prompt service! Each step in processing communicated via email.

I dropped my books off for Fedex ground Friday night and I received full payment in my Paypal account by the following Thursday.
Dec 2018 I received an email from Bookstores.com claiming my brand new, opened once textbook had "no copyright page attached" and therefore had zero value. If you send it to them and they decide not to buy it back for any reason they immediately recycle the book and do not offer to return it if you pay for shipping. Naturally, they decided to recycle the book that was going to cost them the most. I've had great results with other companies and do not recommend this one. Proceed with caution!
May 2018 Reading all the so-so reviews I was naturally wary however I have sent bookstores.com a number of shipments in the last 9 months and have had NO issues whatsoever.
Feb 2018 I do not use Bookstores.com very often. Thier $15 minimum is higher than any other book buyer. The quoted prices are not that bad but often just below other sites. This makes it difficult to put an order together with them and often sell books at a lower cost to reach the minimum. Other than that I find they are honest, they process my orders and pay me quickly. I have never had a book rejected by them.
Feb 2018 I have recently started using this company and for the most part they have paid what they quoted. Today they paid me nothing for 2 books that I sent. I find that disturbing because it concurs with what others have said in this feed back forum. I only sell clean, quality books. I sell to Powells and know what a quality book looks like. If it happens again I’ll share it here.
Feb 2018 Consistently say books are damaged and they are normal. Sent books in that were brand new and they said they were used. Classified a used book new. Would give zero stars if I could.