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Buyback Express   

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Buyback Express has been in the book business serving students and businesses since 2004. Please contact us via email, chat, or toll-free at 866-BOOK-880 or email support@buybackexpress.com with any questions.

Buyback Express
711 Belle St.
Alton, IL 62002


Features:
Pays via PayPal
Pays via Check
Vendor Pays Shipping
Provides Shipping Label

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Rating Date Comments
Mar 2019 I have now sent two fairly large shipments of textbooks to Buyback Express. Though I had some trouble early on with the website login being slow, that is no longer the case. The database search engine that determines what books are being purchased is quite speedy. But best of all, the customer service (which is Nathan, the Assistant Manager) is excellent. Both times I've had questions, he has been responsive, kind and has had the answers right away. I will keep sending books, and other media, to Buyback until I've exhausted everything they will take.
Mar 2019 I've sold to them multiple times since 2018 and They've Always come thru . They pay fast and they actually have a customer service team available and will help you if you do have any questions. They're my #1 goto most of the time because of that Safety feel i have obtained from dealing with them in the past,i know these guys won't steal my books like a lot of others out there.
Feb 2019 There was initially a delay where tracking said they got my books but I hadn't heard anything. I contacted their customer support about it. I spoke to Nathan. He was very nice. He said my items must have been lost in the mail but that they insure all their shipments. I was then paid in full within the hour! Highly recommend!!
Feb 2019 There was initially a delay where tracking said they got my books but I hadn't heard anything. I contacted their customer support about it. I spoke to Nathan. He was very nice. He said my items must have been lost in the mail but that they insure all their shipments. I was then paid in full within the hour! Highly recommend!!
Feb 2019 There was initially a delay where tracking said they got my books but I hadn't heard anything. I contacted their customer support about it. I spoke to Nathan. He was very nice. He said my items must have been lost in the mail but that they insure all their shipments. I was then paid in full within the hour! Highly recommend!!
Feb 2019 I'm not sure what the bad reviews are on about. I had a great experience. I'm sure no company is perfect, but I got rid of some books and dvds sitting around my house and made some pocket cash. If you're worried, send a couple smaller things and see how they do. I'll use them again.
Feb 2019 Super easy to use. Offered a fair price. Customer service was responsive and kind. Got paid within 24 hours. Will use again.
Dec 2018 This company started off wonderfully. However, after a series of 3 bounced checks, each costing me 15.00 per bank fee, they finally settled with me on all the charges. Recently high value books have been "not acceptable", with one claim or another being made. I am sending them one more box. However, I've photographed each item in the box. If one or more items are not accepted this time I will never send or recommend them to another book seller.
Nov 2018 Very great company fast check in and very fast payment definitely would recommend using them. Super awesome and amazing company. Paid on time and and for the exact amount.