Textbookrecycling.com has been buying and selling new and used textbooks since 1997. Our prices are always competitive, our processing times are some of the best in the business and we pay even faster. We accept a wide range of books, including instructor's editions, always giving you top dollar for your books.
Connect with us at: firstname.lastname@example.org
|May 2018||If I could give them ZERO stars I would. They steal books by receiving them and then lying about what they received. I sent a practically brand new book that they quoted me $91 on and gave me zero. Don't waste your time with them.|
|Apr 2018||I am a professional, full-time bookseller of 12+ years. My company also uses buy back sites very heavily (as in several thousand dollars worth on a weekly basis) and I am quite familiar with the various BB companies. Textbook Recycling is at the bottom of the barrel in my opinion. We will not ever send to them again.|
|Dec 2017||If I could give them 0 stars I would. Awful. I sent in my book quoted for $51. I didn’t receive a notification for 9 days when they told me your book was processed and you will receive a check for $0.00 because we didn’t receive the proper book. I contacted them, through email because you cannot call and talk to an actual person. I was told I can get my book back if I paid $3.99 I’m shipping and handling. If I didn’t they basically took my book for free. Awful awful awful. Do not buy or sell books to them unless you want to be scammed.|
|Dec 2017||I have sold two books to TextbookRecycling, and both times were great experiences. They are fast, and you will get paid quickly. The first time, I had an issue and one of my books got damaged in delivery. They notified me right away and I was promptly paid for everything else. I highly recommend.|
|Sep 2017||I was very skeptical after reading the reviews, but I decided to give them a try since this is my first time selling books. I shipped my book off on Monday, and today (Friday) I received the full amount for my book. Very pleased!|
If I could pick no stars I would. PLEASE SELL YOUR BOOKS SOMEWHERE ELSE!!!!! I sent them books on July 10th. Didn't hear from them for over a month but it said payment was processing. I contacted them in August and they had thrown my books away and said they were damaged. They will not pay me what I am owed. They claimed they sent an email on two different occasions but when I made a complain to the BBB they said I didn't receive the email. PLEASE look at all the complaints and negative reviews on BBB website.They give you a high selling price then when they get the books they lie about them.
Sent them 3 copies of the same book, 2 still sealed in plastic. Was quoted $203.85, for 2 new books & 1 used.
They paid me $197.01. When I asked why they had paid the same for the new books as the used one, they told me that some books are paid at the used price regardless.
Payment was timely enough, but only giving 3 stars due to being paid less than quoted. One would think that if there is an offer made & accepted, it will be honored.
I sent 10 books nearly 7 months ago. They initially sent me an email stating that the books could not be verified as legitimate copies so they were sending 1 to the publisher for verification. Still now 7 months have passed and I continue to receive the same email stating they have not received the book(s) back from the publisher. How long would it take the publisher to verify the book was or was not legit? Shady practices from this company. Will I ever get my books or money? Who knows
|Aug 2017||I have used them on a number of occasions. They do not pay very much for the books that they buy back, which is expected. But the problem I have is their horrendous customer service. I sold back a $225 textbook for $40. They proceeded to tell me my textbook from my University Bookstore was a counterfeit. Therefore, not paying the money I was promised, keeping my textbook and failing to provide me with any type of explanation. I know it is not a counterfeit, they are just looking for free profit. They definitely lost a loyal customer today.|
|Aug 2017||I sell books to textbookrecycling.com pretty much weekly. They've been fair to me over the time I've been selling. One of the few companies that will actually return rejected books to you (for a fee) and also the only one (?) that buy really low value books like fiction paperbacks.|
|Aug 2017||Horrible service. I mailed them my book over 3 months ago and the 3 times I have emailed them asking about it they send me the same automated template as a response. I have never had customer service this bad and never had a problem selling back my books with other companies until now. This company won't even send me my book back. This seems like a shady company. Does not seem legitimate. I am very disappointed and will not deal with them again. I need my book back if they aren't willing to send me my check.|
I've had some experiences with them that left a bad taste in my mouth, but the latest really takes the cake.
Sent 3 books (in same box) that were new/unused with minor shipping and handling wear. They rejected one due to water damage (there was no damage of any kind when I sent the books... I know everyone says that but they really were excellent). Paid $4 to have it sent back, no big deal.
Got it back today and it's HORRIBLY wrinkled and stained from water and also has coffee stains and wrinkles. Pages are sticking together. The book is still damp. One of two things happened: their receiving team damaged the book, or they sent me someone else's book. They maintain that I sent the book like that, which is just silly.
This company WILL take advantage of you, given the opportunity.
|Jul 2017||No problems. They aid me the price they quoted. Gave them a 4 instead of a 5 because I sent books to 3 places all on the same day and they took 4 days longer to send the check.|
|Jul 2017||After reading the reviews, I was petrified & immediately regretted sending my books to this company. The whole process from them receiving my books to sending my quoted funds took three days. I was shocked & so happy because my experience was wonderful and easy. I did use an old Amazon box along with all their bubble packaging to send my books, and all my books were still wrapped in the plastic from college's bookstore. This business is BBB accredited with a B rating.|
|Jul 2017||Absolute worst book buyback company I have used thus far. I sent them my books, they claimed two of them were in unsellable condition despite being in good condition, and now I have to pay to have my books returned to me. After reading the reviews and hearing complaints exactly like mine, I believe I am going to take further action against this company and anyone else who agrees with that action, I am more than willing to help you out as well. This is a fraudulent and scam filled business model that needs investigated.|
|Jul 2017||Do not sell to this company. They are dishonest! With three kids in college, I have been selling used textbook for many years to several different companies and have never had this issue. They quoted me a price for 2 books. I mailed both books the very next day. Three weeks later they send an email day saying they will not buy one book because it had missing pages. This was not true. Worse yet, I was out of the country so THEIR 72 hour window to have my book returned expires and now they tell me the book is gone. Terrible company!|
|Jul 2017||Quick payments, no problems.|
Horrible, dishonest company. I paid $3.95 to have my perfect book sent back to me and I received it back from them DAMAGED. They packaged the book in a flimsy mailing envelope that was to small so the corners were damaged during shipping. There is no telephone, email correspondence only. Email messages get an automated reply.
Shady company, sell your books back to another buyer with better reviews.
|Jul 2017||I found a 15 year old topology book in my basement that was in surprisingly great condition. I had just shipped my laptop for repairs, so I sent the book in the laptop mailer to make sure it was protected. Two weeks later, I have a check in my hand for the full amount, no problems. I would definitely deal with them again. I really appreciated that I could get the book back if they didn't accept it, as some places just toss books they don't accept.|
|Jul 2017||No drama. Got paid for the books I sent on time. I use them and one other buyback company for the majority of what I sell. Just fine.|
Please DO NOT sell your books with this company. They are a rip off company. Read all the reviews first before dealing with this company. I plan to spread it with my college students. Yes a very unhappy customer
TextbookRecycling Response: As stated in terms and conditions, we are unable to buy items that have water damage. The Economic Way of Thinking we received from you was received water damaged. All customers have 72 hours to request damage items back before they are disposed of. Thank you. Customer Service
|Jun 2017||Third company I have sent books to and I like these guys best of all. Prices are super competitive and they took a bunch of low value books that nobody else would. Needed to reissue a check that got lost in the mail but that wasn't a hassle at all.|
|Jun 2017||I sent them 3 new books 5 months ago and they still have them, saying they had to send them to the publisher for verification. They will not ship them back, nor pay me for them. They just keep sending the same email, "We are still sorting through our books. We will be in touch with you." They used to be a good company; I'm surprised at the recent 5 star reviews.|
As with other comments: I had a $40 buyback offer that was rejected because they said the book had water damage. The book was brand new, never used.
They did provide an option to send the book back for a $4 shipping charge.
I, obviously, would have been better off with a different buyback company.
I do not recommend this company!
TextbookRecycling Response: As terms and conditions state, we are only able to release funds on items that do not have water damage. When we received you item, it was damaged and we sent the item back to you promptly when we received your request. Thank you.
|Jun 2017||Good prices and regular emails about the process. Got paid what I was supposed to and quickly.|
|Jun 2017||The whole process for me was easy and hassle free. I was paid exactly what I was quoted. Will definitely sell to them again!|
I sent in a brand new book that had never been used and they told me it had water damage when it had never been touched. Rough company to go through.
TextbookRecycling Response: Good Morning,
Unfortunately, when we received this item it was water damaged which we are unable to release payment for (Terms and Conditions-Water damage). There was no damage to the shipping materials when received the package, therefore we could only process the item as it arrived. All customers have the ability to have their damaged items returned through our system for 72 hours after it has been finalized- no return request was received for this order. Thank you.
|May 2017||I was worried about the negative reviews that I saw on other sites, but Textbook Recycling did exactly what they said they would do. I was careful to tape up my box so that nothing would get damaged, and received my check in the mail (for the exact amount I was quoted) around the time that they suggested. It does take a little while for them to get the books, process them, and then get the check to you, but they are pretty upfront about that from the beginning!|
|May 2017||No hassles dealing with them.|
|May 2017||Paid fast and were the only company buying 2 of the 4 books I was selling. No problems.|
|May 2017||I have been very satisfied with the service. I just recently discovered it and I'm so glad that I have. I'm able to get a quote and send off my books in time. I've been paid what I have been quoted so far. And PayPal payment is usually received within 1 business day. Will be using this service from now on.|
|Apr 2017||Have really been satisfied with TextbookRecycling since I first used them to sell our books back to. Have shipped books 3 times now. Just waiting on the check from the last shipment. Thanks!!|
I decided to sell TextbookRecycling 5 books. I sent all 5 books in one package, per the company's instructions. Ultimately, the company told me that they only received 2 out of the 5 books. They also claimed that the package arrived undamaged, such that they could not account for the remaining 3 books. However, it would be impossible for them to only receive some of the books in an undamaged package, as all books were sent in the same package. I'm not sure if the company is incompetent or fraudulent in its processing. Either way, I will never be paid for 3 of my textbooks, nor will I ever see them again.
The customer service experience was extremely poor. They were slow to respond and ultimately would fail to accept responsibility for the 3 unaccounted for books.
|Mar 2017||Very happy with my recent transaction. Good communication and payment was quick and simple.|
|Mar 2017||One of the few companies that will take buybacks from Canada. No problems ever. Highly recommend!|
|Mar 2017||I have shipped many new books to textbookrecycling and once they receive it, they claim they are used books and I get paid the price of used books. They claim my books were used and that a few were damaged. I tried to get their number but was not able to find. I email them and ask if they could call me but they said they only communicate through email. Anyway, please do not sale new books to this company unless they are in shrink wrap because they will win, they will pay you the price of a used book. they always have an excuse but i am sure they sale it as new. If you sale them new books, you will see.|
|Mar 2017||Great buyback company! Highly recommend.|
|Mar 2017||I've used TextbookRecycling a few times. They always pay quickly and always pay what they promised. Will continue to use them.|
|Mar 2017||Sent them a book on March 3 - paid on March 9 exactly as quoted. No problems.|
Don't ever sell your textbooks here. I sent them $58 worth of textbooks and they're only giving me $2, saying that my books had writing in them and one of them was water damaged. I shipped my textbooks in pristine condition meaning there was no way there could have been damages, and what textbook doesn't have writing in them? I received a textbook with all the answers to all the questions written into the textbook and I paid pull price for it.
Don't EVER sell to them unless you want them to pay you a dollar for every book that they deem as "acceptable"!
|Feb 2017||I sold three textbooks back to textbook recycling, didn't get a whole lot back (but they're a buy back site I wasn't expecting much I don't grudge them that). They quoted me about $73, but when I got their email that they processed it it only said $60 so I looked at it and they were claiming that one of the books I sent (that was almost brand new because I had ended up not taking the class it was for) had water damage and they wouldn't give me one cent. And then they said they could either keep it for free or I could have it mailed back to myself at my own expense which would cost me more than I would ever make trying to sell it. So they got a free brand new textbook to sell and cheated me out of it. Their email said 5-10 business days to get my check and it was almost two weeks before I finally got it. I will NEVER use this site again and I'm going to make sure my friends don't either.|
|Jan 2017||Very happy. I shipped on a Tuesday and was paid as quoted on Thursday of the next week. I would use their site again.|
Would never use this service again. Although they acknowledge receiving my order for sale, they only credited me for 4 of the 11 books contained in the order. No apologizes - no explanations. STAY AWAY!!!!
TextbookRecycling Response: Unfortunately we are only able to pay for items that we receive to our facility. Your order only had one valid tracking number and the 4 books paid for were the items that we received in our warehouse. If the additional items are received, we will be happy to pay for those books.
|Jan 2017||We have found TextbookRecycling to be very honest, and with good business practices. We sent in textbook that were later drop in buyback price, of over 90% across from every buyback buyers. Yet, they still honor their prices.|
|Dec 2016||I recently sent some books to this company and overall I am pretty satisfied. I sent the books on the 17th of December and they didn't process my order until December 30th. This is why I only rated them 4 stars because it took in my opinion a long time to process. Other people haven't had this problem but it is my only complaint. I understand the Christmas holiday but still I guess I was a bit impatient. I shipped to Amazon the same day I shipped to textbook recycling and Amazon only took a week. I called the customer service number and the lady was really nice. But I will say once they processed my order they did pay me the same day so kudos to them for that. I will be sending them books every semester as long as I am in school lords will!|
|Dec 2016||I've sent them several buyback orders and have had nothing but good experiences. Usually one of the higher paying of the buyback sites and one of the most trusted.|
|Oct 2016||Sent in 5 books. They rejected one for water damage but paid out all the rest as quoted. Still one of the easiest buyback companies to do business with.|
|Oct 2016||Got paid in one day via PayPal. Absolutely no complaints, easy.|
|Oct 2016||sold them book twice, never had any regrets.|
This company used to be one the best. Over the last 3-4 months however, they routinely do not pay out the full amounts promised in their quotes. Out of my last 12 buybacks, they have paid the full quoted amount TWO times. Don't sell to these people, its not worth it. Students - take your business to one of the better buyback sites.
TextbookRecycling Response: Thank you for the feedback. Nothing has changed in the last 3 to 4 months with regards to our terms and conditions. We continue to pay out the full amount promised when our terms and conditions are followed. With regards to your latest buyback you had asked for a quote for 3 books with a total value of $96. You sent 1 book with a total value of $31. Our minimum buyback value to qualify for free shipping is $50. This is a policy you are aware of and agreed to when you accepted our terms and conditions.
|Aug 2016||Sold them 6 textbooks on 08/12/16. Good customer service. Fast payment. Honest business. Got paid exactly according to quote, no issues!|
|Aug 2016||I have used them a few times for buybacks and always had fast and efficient service. Paypal processed the payment within a day.|
Called textbook recycling and asked if the amazon sticker on the back would be a problem.....They said no......but when I sent it the book they said that it had cover damage....wasted $10 and a lot of time....I saw that they now quoted the book at a much lower price.......Im sure it had to do with that and not the amazon sticker
TextbookRecycling Response: The book had extreme cover damage. The sticker was not an issue. The book was returned to the customer. The cost of the free UPS shipping we provided to receive the book was approximately $13. It isn't in our best economic interest to reject a book unless it is unsellable due to condition or has been submitted under the wrong ISBN.
horrible I was given a good quote and after my book arrived the company said there were " water stains" which the book was in good conditions when i sent it. I am never using this company again
TextbookRecycling Response: We received your book with water damage. We put the book on 72 hour hold and gave you the option to have it returned, which you declined. We grade our books based on industry standards and unfortunately water or moisture damage isn't acceptable. We also give our customers the opportunity to have damaged or unacceptable books returned.
|Jun 2016||Help was immediate and effective! I knew that I messed up a lot of things, but was walked through in a way that didn't make me feel like I messed anything up. Awesome service. I want to sell more books just for the service.|