BookScouter.com

College Book Renter   

It's fast and easy to sell your books through CollegeBookRenter.com, whether you choose the speed of electronic funds transfer through PayPal, or the added value of CBR credit. A quick search of your book will return an immediate quote for the price we are paying. Send your book to us using our free shipping label, CollegeBookRenter will inspect your books and issue payment in 1-3 business days.

Customer Service Phone: 1-866-204-2156

Physical Address:
3724 US Hwy 641 South
Murray, KY 42071



Rating: Rating: 2.78 starsRating: 2.78 starsRating: 2.78 starsRating: 2.78 starsRating: 2.78 stars Features:
  • Pays via PayPal
  • Pays via Check
  • Vendor Pays Shipping
  • Provides Shipping Label
Website:
http://www.collegebookrenter.com/


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Rating Date Comments
Rating: 5 starsRating: 5 starsRating: 5 starsRating: 5 starsRating: 5 stars Mar 2012 College book renter rocks. I made a mistake and they fixed it. 2 thumbs up.
Rating: 5 starsRating: 5 starsRating: 5 starsRating: 5 starsRating: 5 stars Mar 2012 Great Company for selling books. They pay well and quickly.
Rating: 1 starsRating: 1 starsRating: 1 starsRating: 1 starsRating: 1 stars Feb 2012 Update on my buyback status below (the one that says Feb 2012).

I would give 0 stars if I could. I sent in books in perfect condition and collegebookrenter revised my payment to 20% of their quoted price. When I called to inquire about it they told me that it was missing supplementary materials, though nowhere does it say they are necessary on their site. I even chatted with a customer representative before submitting my buyback who informed me that they were not needed. I read through the collegebookrenter buyback policy, which states that "The inspection will be based on the item condition criteria that are listed on the "Sell Textbooks" portion of our site." For my particular item, there is/was no item criteria listed on the book page.

I am currently fighting with them to pay me my quoted value. They also informed me that they cannot send the books back to me, despite my offer to pay for shipping.

Overall a terrible experience so far- I will post if they end up paying me. If not I will be filing a dispute with the BBB and/or speaking with a lawyer if my other buyback has problems.

Stay away
Rating: 1 starsRating: 1 starsRating: 1 starsRating: 1 starsRating: 1 stars Jan 2012 Do not use this website. I have sent them 6 orders and they have rejected all six. They never pay.
Rating: 1 starsRating: 1 starsRating: 1 starsRating: 1 starsRating: 1 stars Jan 2012 Very unreliable company. Sent them a book in excellent condition - almost new. They rejected and said, "I regret to inform you that due to the high volume of books received daily the book will be discarded; we are unable to return it to sender." I will never do business with them again.
Rating: 1 starsRating: 1 starsRating: 1 starsRating: 1 starsRating: 1 stars Jan 2012 They owe me about $400 and are not paying...they never pay...
Rating: 5 starsRating: 5 starsRating: 5 starsRating: 5 starsRating: 5 stars Jun 2011 Payment was received via PayPal 7 days after shipment was sent. I was paid the full amount and have no complaints. Very smooth transaction.
Rating: 5 starsRating: 5 starsRating: 5 starsRating: 5 starsRating: 5 stars Feb 2011 This was my first time using this company..... I'm very pleased with the service from the time I used their website(userfriendly) to the customer service to the moment I recieved my payment all in about 3 weeks. There was a delay in payment, but that was my fault, I forgot to send the invoice with my books. Will use them again.
Rating: 1 starsRating: 1 starsRating: 1 starsRating: 1 starsRating: 1 stars Jan 2011 No check, no status after 2 months, use someone else!