Our mission is to provide the easiest, fastest, cheapest way for college and university students to buy textbooks and stuff. We think the Internet ought to be fun and that shopping for textbooks should be as fast and convenient as shopping for anything else on the Internet. We are making a personal commitment to every customer that eCampus.com will be the best source for everything they need.
Payment is now available by Direct Deposit
|Oct 2018||Avoid eCampus. They will claim that the book received was not the on you offered in the buyback quote. Then as an excuse they will claim that yes you did send the right book but it was the wrong edition. I sent two of the same books and they immediately paid for one of them; the second book they claimed I sent the wrong one. I called and they admitted there mistake but said I should not have been paid for the first book but because it was their mistake they would pay for the second book. I never received payment.|
|Sep 2018||I should have read the negative reviews before using eCampus for a book buyback. It has now been 45 days since eCampus received my buyback book, and I still do not have my payment. I have an email from eCampus from 45 days ago with a commitment of payment within 10 days. I have spoken to eCampus Customer Service multiple times and was promised on two different occasions the payment would be made the same day, but this did not happen.|
|May 2018||Ecampus has been the worst experience I've had while selling my books back. They need to be more clear with the amount of time it takes for them to send the payment for my books. I sent my books early and have been waiting for than 2 weeks after they got processed for my payments. STILL HAVE YET TO BE PAID!!! I've called several times and the customers service is horrible with those really rude representatives which makes sense now knowing that the whole company is horrible too. DON'T SELL YOUR BOOKS TO THIS COMPANY GUYS.|
|Dec 2017||This is the first time I sold a textbook to this company. It's been 3 weeks and I'm still waiting for payment. I inquired about the hold up and was told it takes 2-4 weeks after they receive it to process payment, and sometimes longer if it's a busy time of year. If I would have known that, I would have sold to the other companies I normally go to. While waiting for this payment, I have sent out and received payment from 2 other companies.|
I have been waiting over 4 months for a $38.00 payment and all I have been told from this company is that the check is in the mail, over and over again. No one at Ecampus cares to help me resolve this problem……... they stole my books.
|Jul 2017||Terrible customer service!! I will never buy from them again!|
I used this company since 2013 and Ecampus.com.com always provided timely payment per their policy (within 3-4 weeks after delivery) and paid every penny they owed me. I never worry about payments. Whenever I need attention to my orders, Ecampus.com always replied to them. This company also ensured that I received all payments owed to me.
|Mar 2017||This company is very fair and even though they pay by check it is quite quick.|
|Dec 2016||Not easy to work with if you have a problem! I've periodically shipped buybacks to ecampus through the years and found them to be slow, but relieable. One thing that confuses the flow is that, once received, they don't process all the books in a buyback together at the same time. E-mails straggle in, indicating which books they've received and processed. Likewise, payment doesn't always occur at the same time. This led to recent e-mailing back and forth with them. They insisted they'd direct deposited the full amount for a buyback, while they had only paid for part of the order. It was a frustrating encounter.|
|Dec 2016||I have used many vendors through bookscouter.com, and eCampus is by far my least favorite! They really need to work on getting PayPal payment set up like pretty much every other vendor on this site basically. Makes everything so much easier! The last time I used eCampus it took over two months to get my check because I never received the first check they sent. I had to contact them to send me a new check. About a week later, they finally responded telling me that it would take approximately another 3 weeks just for them to approve another check be sent and another couple weeks on top of that for the check to arrive. The whole experience was incredibly frustrating. Horrible customer service! Would only maybe recommend if they have the highest buyback price for a particular book by a large margin.|
|Dec 2016||I have sent in multiple books to this company, and have received top-dollar for all of the books. I wish they used PayPal as a payment method due to its speed, but they are a genuine company looking to do business with you.|