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TextbookManiac   

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TextbookManiac.com buys college textbooks and other types of books. When you sell books to us, you get the best prices available online.

TextbookManiac.com
4003 Holmes Ave. NW
Huntsville, AL 35816-4121
(256) 513-9181


Features:
Pays via PayPal
Pays via Check
Vendor Pays Shipping
Provides Shipping Label

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Rating Date Comments
Jan 2020 These guys are the best out of all bookscouters buyers. I've sold to them about 75 times now out of about 125 total through bookscouter. One of only 3 that will buy damaged books for usually 40-80% of the price quoted but almost all the rest will just recycle the book and if you are lucky let you pay for return shipping. They usually offer the higher range on average and pay quickly. I'll sell books to them even if they aren't the highest when they are close cuz I know there is never any issues.
Dec 2019 They did right by me- followed directions exactly, mailed the book on Dec. 11 and got check for full amount on Dec. 28. Maybe people having trouble aren't following the directions and including packing slips? All I can say is they worked great for me and I will use them again.
Dec 2019 PLEASE, PLEASE, PLEASE BEWARE! This site will take your perfectly good book and then after weeks of not getting in contact with you will then tell you that you are getting $0 (!!!!!!!!!) because the book was in poor condition... read the other reviews and find another site to see too!
Oct 2019 Every time I tried to buy, sell or do any business online I usually read the reviews first. This was not the case, for some reason I went ahead request a quote and ship my books to textbookmaniac, it wasn’t after I did that when I read the reviews and said to myself, what had I just done. My order took some time to arrive and I never received any confirmation from them stating that they got my books, I send them a message and couple of days later I received an email saying that they received my books but they were damage during transport, also they mentioned this is “normal” and happened before so they were going to process this accordingly. At that moment I thought everything they said on the reviews were true and I just lost my money. However I was able to find a phone number and call them right away, the lady told me something completely different from what that email said. She said my books will arrive the following day, and after that it will take 7-10 business day to process a payment. I called the following week on Wednesday and ask if they received my order, Michael review my order and said my books arrived and a payment is being processed and I should receive it by the end of the week, if not I can call back and he will process the payment manually. I was glad two days after I received the full payment amount with no problems.
Sep 2019 DO NOT SEND YOUR BOOKS HERE. IT IS A SCAM.

I was quoted $60 for my GOOD AS NEW textbook (I barely opened it during the class). I bought it for about $100 from my school's bookstore. After sending it in, I was told that they suspected that it was "counterfeit" and therefore had to "recycle it" WITHOUT PAYING ME FOR IT. I GAVE THEM MY BOOK FOR FREE AND THEY REFUSE TO SEND IT BACK. This is a total scam and I can't believe I fell for it.
Sep 2019 Very please with textbookManiac! They paid for shipping my textbook to them for resale. I packed up the book, dropped it off at at UPS store near me. They emailed about a week later that they received my book and credited my PayPal account with exactly the amount they quoted me. I paid to $5 to use UPS and have my package insured.
Sep 2019 Considering some reviews, I feel lucky I just got a big payout from them for a popular book. It took 18 days to get it via Paypal. No problems. Paid me the amount they said they would even though now the buyback price has gone way down.
Aug 2019 My book was sent in pristine condition. I mean, I only opened it three times and the access code was still unused. My book was shipped in a sturdy, bubble wrapped envelope that was folded in half to ensure the book did not move around in transit. I was quoted $34.80. When my book was “processed,” I received an email claiming the cover was ripped. New buyback total, $15.00. Will not be working with this company again.
Jul 2019 I believe this was my first transaction with TextbookManiac. I generated the buyback and received payment in less than 2 weeks. This seems like a good turnaround. I hope to do additional business with them.
Apr 2019 This vendor is very unreliable. I sent a book to them and they said it had water damage (which it did not) and they took $10 off of it.
Apr 2019 Great customer service! Went above and beyond!
Feb 2019 Very fair. Never had any issues.
Jan 2019 I sent my textbooks to three separate companies. Textbook maniac paid me the full offer before ecampus.com (which payment is processed 3 to 5 weeks after receiving th books). I was nervous after reading the negative reviews, but decided to try them out. I ran into an issue when Textbookmaniac stated my package was sent to a “recovery center,” but really USPS had not delivered it yet. After contacting them with timely responses, I was able to receive payment from them. I would suggest using the PayPal method of payment to avoid prolonging the process. Overall, I had a great experience with them and will be selling books back to them in the future.
Jan 2019 Awful. quoted a book for $75. They received it and said it was an instructor book (which it was not)and that they will recycle it if I don't pay for shipping. What a scam.
Jan 2019 I was nervous seeing some of these negative reviews but I had a great experience. Received payment in full a few days after my order was shipped. Great experience!
Jan 2019 I sent two books on November 27, 2018. I made sure I wrapped the books and packed them well so they would not jar around in a box. I know how USPS treats the mail as I worked a seasonal contract job for them sorting holiday mail. It really took a long time for the book to arrive in
Huntsville, much longer than what it took for my books to go to the other three vendors I used around this same time period. Once I knew the books were there I waited for 12 days before I sent an e-mail to inquire as to why the status of my account had not changed and I had not been paid. I received a quick and very polite response telling me they were about a week behind in processing books. I received my payment via PayPal on December 27th, and received the entire amount they quoted. One of the other things I did was to take pictures of the books I sent to each vendor before I sent them. Overall, from the time I sent the books to the time I received payment, it was four weeks,but the books probably took ten days for USPS to get them to Textbook Maniac, and Textbook Maniac were running a week behind in processing. And, I sent them when holiday mail was getting started. Would I use them again? Yes.
Jan 2019 Textbook Maniac claimed the book I sent was marked "Instructor's Copy" and I know it wasn't!
I have no way to prove it because they have my book.

I would have to pay for return shipping if I wanted my book returned to me.

What a load of crap!

DON'T SELL YOUR BOOKS TO Textbook Maniac!!!!!!
Jan 2019 ZERO STARS!!!! My account order history shows they sent me a check for $14.00 less than they quoted for a BRAND NEW textbook, however two months later, I have not received a check. DO NOT USE this company. They have no contact information on their website and they will not get back in touch with you when you use the generic "Got Questions" portal.
Dec 2018 Slowest to pay of many vendors. Shipping policies are sub-standard also. If you have a choice in buyers for your books it's worth losing a few dollars for faster delivery and payment.
Dec 2018 I had two separate group of books that I used their services for. Everything went smooth for the first order. They have good customer service too.

Problem is with their system. You could have 50 books and the system would still issue you 1 shipping label while asking you specifically not to use priority shipping packaging. So you get stuck with using media packages. Rest is history. USPS Ground tosses everything around, packaging fails and they lose your books.

Advice: If you're going to use USPS, at least pay for the insurance (it's $2.45) or offer it to be deducted as an option. On top of that please update your system so when it goes over a certain weight limit, it generates multiple shipping labels.

Despite losing +$100 on my order, I still believe they're a good company. They just need to improve a few things.
Oct 2018 I’d like to put all these negative comments at ease here .. I was very skeptical because I went to BookScouter put in my isbn numbers . I had 3 books and textbook maniac was the highest payout for all of them... so I chose them they gave me shipping labels which I used ups at no charge bc textbook maniac pays for the shipping. I was also able to track it with ups . I sent my package out the next day , it took 3 days for them to get it . I didn’t hear anything from them for about a week so I emailed textbook maniac and they did respond in 24 hrs like it said they would ... they said they received my order and was processing a few days later I checked my status on their account page and it said contact customer , so I reached out in email again to textbook maniac and they said contact customer just means your shipment of books was flagged and their quality control team was looking into it . I got an email 2 days later saying one of my books had water wrinkling and they wouldn’t give me the 66 dollars quoted for that title , but they would offer me 50 . Which I was fine with .. I know when I sent the book it was in good condition because I have never used that textbook and it has never left my house except for when I decided to sell it to them , so I know it was in new condition however it is possible that on its way to Alabama the box could have gotten wet , so they deducted like 13 dollars or something from my total , and the other 2 books I sent in where fine . It took about exactly 2 weeks for them to send me my payment via paypal , probably would have been longer if i opted for the check route .. but they did hold through on their end and ended up paying me 134.54 for the 3 books I sent them which I agreed to that total because it was suppose to be alittle higher , they did email me about the water wrinkling and they did say they would return that title to me but I had to pay the 4 dollar return shipping ... So all these negative comments do not pay any attention to , if ur books are in good condition and you stay on top of textbook maniac with emails and check your status on their account page daily , they will pay you , they are not crooks ... Believe me I was super skeptical after I sent my books in bc I read all these negative reviews , but in the end they did pay me and it took about 2 weeks ... I hope you found this review helpful .. Textbook manic is also infinity college bookstore in Huntsville Alabama... So send ur books in and it should take about 2 weeks , I do suggest you open a paypal account if u haven’t because you will wait longer for them to mail you a check . Thank you textbook maniac and I may do business again with you guys , I had a decent experience ..
Oct 2018 This is my first ever review, but I base almost everything off reviews I read so I thought I should share. I almost didn't sell my old textbook to this vendor based off of reviews, but I'm glad I did. Easy transaction. I was paid the full amount quoted within a week tops. Very happy. Will do business with this company again!!
Oct 2018 First they lower the quote if you are not sending it quickly by $20. Then later they receive the book they will say your book's quality is worse so they will lower quote by another $20. I think they are using the fact that the seller will just accept the price anyway, since it's annoying to bring the book back. I don't recommend selling your books in here. Especially if your book is sellable to other website.
Oct 2018 Unfortunate I had to check one star to continue. I received my offer for a book I wanted to send in and followed all procedures. Approximately three weeks later I received an email stating that the book I sent in was a fraudulent copy which it was not so i would not be receiving my money and if i wanted my book back I had to pay shipping. I contacted them by phone and spoke to three different people only to be told that they can’t prove that the book they were looking at wa actually the one I sent in. I demanded that they send it back to me free of charge and the book I received is in no way the book I sent. I guess there scam is to pawn off fake books to people and resell the real ones they receive. DO NOT DO BUSINESS WITH THEM, Tge only thing fraudulent is their company
Oct 2018 I sent FIVE books at once and had no hassle or trouble. I was nervous because of the negative feedback I was reading about so I had sent them two different comments just after a week after I mailed the books about when would I receive payment and updated status and Amy was very helpful and emailed me back the next day! Very helpful and received the full amount quoted through PayPal. Recommend it but they should have more information on their website so more people feel that it's reliable.
Oct 2018 I sent three books at once and had no trouble. I received a check within a reasonable amount of time for the full amount quoted.
Sep 2018 I was scared to use this site because of the negative feedback, but my experience was great. They gave me the same amount of money that they said they would. However, it took about two weeks but i think that was due to shipping and such.
Sep 2018 They will quote you a fair price and then change it once they have books in hand. Additionally, they lie about the condition of the book when received. I sent new, never used textbooks to them and was the emailed that the cover and pages were ripped so that they could give a price lower than quoted.
They do give the option of returning the (now damaged?) book, but the shipping charge is higher than the deducted buy back price. Total scam.
Aug 2018 Saying book was water damaged like everyone else on here. Ive never used my book. Offered me less of a payment. Then they didnt send me the lesser payment and lied and said they already sent it. After sending proof. They lie and said that one of my recent transactions was theirs but it was not.
Aug 2018 Textbook maniac is legit I had to find out for myself. I read the reviews which seemed to be mostly negative and was nervous to try them. But they paid more than most and through PayPal.
Aug 2018 I was scared to use TextbookManiac after these reviews, but I did anyway. Luckily, I do not regret it. Printed label, sent book, and received a check! The check took a while but they said that.
Aug 2018 This company is probably the worst I have ever dealt with. I have shipped hundreds of books through other vendors and have never had a problem. Textbook Maniac claimed my book was water damaged and sent me images of a damaged book that wasn't even mine! I called the customer service and they were less than helpful and partially clueless. Never ship or buy ANYTHING from them.
Aug 2018 Thieves. Read the positive reviews and notice how similar they are. The negative reviews are the REAL story. They got my package and claimed that the box was empty. Customer service apologized for the "inconvenience" but nothing more. I have the USPS looking in to this and will be filing a police report in Huntsville, AL once that is complete and finds nothing unusual. Their mailing address is 4003 Holmes Ave. NW Huntsville, AL 35816. Which is also Infinity College Bookstore, where they apparently sell stolen books out of.
Jul 2018 I don't recommend selling to them. The shipping label they send is for Media Mail, which is notoriously unreliable. They quoted me an unbelievably high payout, so I picked them over other options. Well, Media Mail made it all the way to Huntsville AL, which is where Textbook Maniac is located and then... stopped updating tracking. I'm pretty sure the package was delivered without being scanned, but Textbook Maniac told me they never got it. I emailed them several times and got contradictory responses.
Jul 2018 I am happy with there services. I received what was promised for the books and received payment in a acceptable time frame.
Jul 2018 Not satisfied at all with this service. I was told I was to get around $50 for three textbooks and ended up receiving only $7.25. Do not use this site.
TextbookManiac Response: If you will contact us, we can see if we can help. Thanks
Jul 2018 I used Textbook Maniac, and I am more than happy with the service I received. What I was quoted is what I received, and I received the money extremely fast. I normally don't write reviews; however, I had to make an exception to let it be known how pleased I am with this company.
Jun 2018 Smooth transaction, sent in 3 books for a total of just under $100, got my entire quote as promised. Thank you!
Jun 2018 Buyback delivered in March, still no payment.
If you use this service, keep track of your shipments.
TextbookManiac Response: If you will contact us. We can take care of your issue. I'm sure it was an oversight on our part. Thanks
Jun 2018 Used TextbookManiac for the first time to sell back two textbooks. They were new when purchased and sadly, hardly used during the semester, so condition was great. Don't have a ton of experience with selling back books, since usually rent but had to buy for this one class. They had the best price and free shipping. The ship time was close to two weeks, however, once the books were delivered, I had the agreed upon money in my Paypal account within three days.
Jun 2018 They are true to what is quoted. I received my payment extremely fast and awesome customer service.
May 2018 I have used them 3 times this month, and I was never disappointed. Sold them textbooks, got paid exactly how they quoted. Payment was fast.

Apr 2018 Wonderful customer service.
Apr 2018 Good service. Had no problem with them at all.
Apr 2018 I have used this site many times. No issues and satisfied with the company.
Mar 2018 I had no trouble at all with TM. Everything went smoothly and I received payment promptly. I certainly would use them again.
Mar 2018 The textbook purchasing service is very professional, easy to use and trustworthy. I would definitely recommend TextbookManiac and would use their buying service again.
Mar 2018 Reliable (received the price quoted); very easy to use and quick turnaround. I will definitely use Textbook Maniac again to sell my books.
Mar 2018 Have submitted a few books and have always gotten the designated price quote and received payment in less than 2 weeks (including the mailing). Quick and reliable communication of receipt of book and mailing of payment.
Mar 2018 Very pleased with your website and how easy it is to use. I have already recommended it to others.
Mar 2018 Quick and easy with on time payment of agreed upon price.
Mar 2018 Terrible service. Twice they have "lost" my book shipment and were not willing to make it right. Do not use this company.
TextbookManiac Response: I'm sorry you were not happy. But we do not "lose" shipments. The usps might have lost your package. If a package doesn't get to us, we can't pay for something we don't get.
Mar 2018 I sent 2 of my textbooks from last semester to TextbookManiac and got the full amount for them. It was a quick and easy process, I'll use this company again in the future.
Mar 2018 I’ve always gotten the quality of the book I knew I ordered and always had an easy return. I’ve experienced no complications and would recommend this to everyone.
Mar 2018 Very quick with payments and also very helpful when you have a question. I give them an A+.
Mar 2018 Good service. I had found my textbook for a bargain. Textbook Maniac paid top dollar for it. Very good deal.
Mar 2018 They've always done me right. Never had a single issue. They always pay within a couple days. Definitely recommend.
Mar 2018 Very fast and paid the price they quoted! Will be using them again in the future.
Feb 2018 I love TextbookManiac. Best place to sell my college textbooks. It was an easy process including fast payment, honoring their quotes for books, and free shipment for textbooks being sold.
Feb 2018 I sold my computer science networking book to them and I got my check for the full amount quoted within 2 weeks. It was the highest offer than any of the other online companies I checked into. I'm definitely going to be a return customer.
Feb 2018 Sold a textbook in excellent condition, spent extra to protect it in shipping. When I received the check from them it was about 25% less than the agreed to price for the sale. Keep a copy of what you sold your book for because that information disappears after they send you a check. I contacted them and got 0% response. As a struggling college student working myself through school, I need every dollar- I can't recommend TextbookManiac for book buyback. Buying from them was no issue.
TextbookManiac Response: We always try to contact you back if you have an issue. If you received less than quoted then there must of have been a problem with the order. They would have contacted you and told you via email what was wrong. Also, you can see previous orders in your account if you sign back in.
Feb 2018 Great service.Quick payment Very efficient Pleasant experience.