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| Rating | Date | Comments |
| Aug 2010 | Every selling experience has been perfect. I like the option of using FedEx. | |
| Aug 2010 | Great book buyer. have used this company for 2 years. never had an issue. highly recommended. | |
| Jul 2010 | Very good service, sent many books to them, never had even a smallest problem with getting the money on time. Highly recommend this company!! | |
| Jul 2010 | I love selling to this company. Shipping is free and fast; price quotes are better than most and very accurate; payment is processed quickly, and emails are answered promptly. I highly recommend them and will continue to do business with them regularly. Thank you TBRU for your excellent service! | |
| Jun 2010 | Don't use this website! They quoted me a higher price for my books than other websites, which made me choose them. However, once they received my books (which were in excellent condition), they paid me less than half of what was quoted and proceeded to ignore all the emails I sent them regarding this. Their website is a scam and unless you want to get ripped off and tricked, use a different website! | |
| Jun 2010 | Based on my 5+ dealings with Textbooksrus, I highly recommend them because: 1) Their buyback prices are usually much higher. 2) They pay quickly via Paypal, usually within 1-2 day of receiving your packages. 3) They pay for FedEx shipping regardless of buyback amount (most textbook buyers require a $50 minimum buyback) 4)They respond quickly to email inquiries. |
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| Jun 2010 | Used to be happy with their buyback process but I have had problems with them lately with the past few transactions. They declared my books were used even though they were in never read, mint condition. And then deducted here and there for each book quote even though when I was filling out the online book quote originally, the price for most of my books were the same for New Condition and Used Condition! Also claimed I shipped a book to them that wasn't in their system and so they did not pay me for that book, which was a lie! This company will also not be receiving any more shipments from me. | |
| Jun 2010 | Excellent service! Free fedex shipping is a bonus. I got exactly the amount in my quote and got my check in the mail exactly 1 week later. | |
| Jun 2010 | Great place to sell books to. Sent books out on a Wednesday and had payment in pay pal on Friday! | |
| Jun 2010 | I sent books to several companies at the same time, and this company was one of the quickest to pay. They also paid the amount quoted. Great experience. I will use them again. | |
| Jun 2010 | Have used TEXTBOOKS R US a few times. VERY fast turnaround. The site is easy to use and my payment was accurate and fast. | |
| Jun 2010 | Satisfied. I got my check very fast. The only complaint I have is, they took off ten dollars from the quoted price even though my book was perfectly fine. | |
| Jun 2010 | I use this company regularly via the Abebooks.com interface. Good communications, fast check-in & payment. Have had very few books rejected. Only reason that I won't give it a full five-stars is because you can leave books in the buyback basket for several days (or more) but the final quoted price can fluctuate daily, which can be a bit confusing/annoying ... although this CAN work in your favor sometimes if the price goes UP a bit! Once you finalize your shipment, they do pay the quoted price upon receipt. |
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| Jun 2010 | I did a buyback with them for two books. I got a message back saying that one of the books flashcards were all torn up. It was a blatant lie! All the flashcards were perfectly intack. First of all they didn't ask for any extra flashcards or anything. So they said because of the flashcards being torn up they were just going to throw the book away. I e-mailed them and never got an answer back. So there went 40 dollars down the drain. | |
| May 2010 | I have sent this company several small lots of books and they have paid quickly and the full amount quoted each time. I sent them a very pricey textbook one week ago, using their FedEx shipping system, and received payment from them today, again for the full amount quoted. For me, they have been a reliable buyer and I will continue using them. | |
| May 2010 | textbookrus is buy far the best buyer for speed and price of text books. | |
| May 2010 | I had a problem with them last year when they claimed a shipment of 11 books only had one arrive. Then two weeks ago I sent another shipment that had a duplicate textbook in it and they counted it as one. They must have someone in receiving that is making a bundle on what they turn around. They will no longer receive any more shipments from me. | |
| May 2010 | Great shipping with Fed Ex. Great web site with info on your order's progress. Fast pay. I have used many of these sites and this is the best by far. | |
| May 2010 | I sent them 11 books, well packed in 1 box. 10 were accepted at the quoted price. The remaining 1, which was in good used shape was marked as having it's binding in bad condition, so I lost $2 on that. I'm very happy with this transaction. They sent emails as the box was received and when payment was posted. | |
| May 2010 | A wonderful site to sell your books to. Fast payment, no problems at all. I wish all vendors were like this! | |
| May 2010 | This being my first time selling books over the internet, I was very pleased with the great service provided. Would recommend to anyone to do business with! | |
| May 2010 | Great buyer!!! Gives prepaid shipping label for FedEx that can be tracked. Check sent 1 or days after book was received by them. I thought they bought the book at a very high price. Great buyer! | |
| Apr 2010 | This is my favorite place to send books. They have always paid exactly what they quoted, the FedEx shipping is fast, and payments are sent VERY fast. | |
| Apr 2010 | Excellent company. Shipped books on a Wednesday. Received payment on Saturday...3 days later!! | |
| Mar 2010 | Very fast transaction! Paid as quoted! | |
| Feb 2010 | Excellent company. Delivered as promised in a timely manner. | |
| Feb 2010 | I have had only positive experiences with this company. I've always received the amount quoted, and quickly. | |
| Feb 2010 | I had used this site for several years without a problem, and then I got the "no payment because the books were water-damaged" treatment mentioned in three other reviews here. My books were brand new, right out of the shrink-wrap, and were definitely not damaged in any way when I shipped them by Fedex. I asked TextbooksRus to help me file a claim with Fedex and they replied that the shipping carton was not wet or damaged! TextbooksRus is either deliberately scamming or it has an unacknowledged problem in their receiving department. Until they correct this problem and send me the $92 they owe me I will not do business with them again, and I recommend you don't either. | |
| Feb 2010 | Good company to do business with. Payment in about a week. No problems. | |
| Nov 2009 | I have used a number of book buy back sites referred from bookscouter.com and this is one of the best. Generally they pay what they quote and are reasonable about the condition of the books they purchase. Not everyone is selling back brand new books and they seem to get that. They are also the quickest to respond with a review of your order and payment to Paypal account. Excellent company! | |
| Nov 2009 | Generally I'm very cautious about sending stuff to companies over the Internet. I had a very large truckload of textbooks (I mean the truckload literally) that my family was trying to donate, unfortunately no one was willing to take them. We have tried the children's home, the library book stores, The Salvation Army and even Goodwill. No one seems to want textbooks nowadays and many were even new, and way too nice to just throw in the trash or be recycled. I stumbled upon bookscouter.com and started typing ISBNs. I saw that Textbooksrus was accepting a lot of books that we had that were doomed for the recycling bin if no one was willing to take them. They offered quite a bit for some of the books, and some of them were a little bit under $1. I was in a hurry to get rid of a good bunch of the books, so I mailed in two boxes of my textbooks. They received it within a week and paid for Fed Ex shipping from their own wallets. I was notified via e-mail when the books were received and paid within a day from that point. Both boxes of books were paid exactly what was quoted and they paid all PayPal fees as well. I would DEFINITELY use this company again in the future, and I'm pretty sure I will still find books lying around the house that they would take. | |
| Nov 2009 | Excellent service!!! Accepted books that other companies did not. Received my check within a week. This company is very on top of things and did just what their website said they would. No problems at all. Highly recommended! | |
| Oct 2009 | The service was so great the first time, I ended up finding a book from last semester laying around and sent in another buyback order within weeks of my last one. Sent the books via pre-paid fed-ex ground. Received payment via paypal within 1 week which included the shipping time. Extremely fast transaction. | |
| Sep 2009 | Love em, I've bought a few books from them and have just recently sold books back. Although from the 20+ books I had to sell back they only quoted a few of the books and out of those only one was quoted at a decent price to be worth my while to sell it back. I placed a book buyback order on Sept 11th. I received a conf. email on the order immediately and a free shipping label for shipping via FEDEX gnd. The books were recv'd and I was issued a payment via paypall on Sept 21st. for the full price quoted on the book. Great to deal with. A+ |
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| Sep 2009 | Loved them! They were so fast! It took only a week from the time I mailed them the package for the money to arrive in my paypal account. I am VERY IMPRESSED with their service, speed, and prices on books. I got exactly what I was quoted. Kudos to Textbooksrus.com! | |
| Sep 2009 | I have used this company about 6 times now and each order has been in the $100 - $200 range. I have never had any problems, and have alway recieved very fast Paypal payment. I'm always glad to see when they come up high and I get to sell to them. | |
| Sep 2009 | I just used this company for the first time. Sent 3 books for a trial run. I got an email confirming my sellback order, then an email when it was received, another email confirming what was in the box and how much each book would be bought for and I just got my paypal payment...perfect! | |
| Aug 2009 | I too got the water damaged textbook treatment. I don't think it's a coincidence that there are other people who are saying they were told their books were damaged and textbooksrus claimed they were damaged. I get the feeling they artificially inflate their buyback quotes and I don't entirely trust the positive reviews of their buyback service because anyone can post on this website. Ask yourself if it's worth the risk of getting screwed before you do business with these guys. You'll thank me later. | |
| Aug 2009 | I have nothing but great things to say about this outfit. They are very lenient with underlined texts, unlike many other buyback sites. They seem to understand that most used books are purchased out of necessity by students, not for preservation by collectors. They also buy many books that other sites aren't interested in buying. | |
| Aug 2009 | Have had no problems with this vendor & very prompt with payment, especially if you use the PP option...would definitely use this vendor again. | |
| Jul 2009 | I have not had any problems with this company. My last amount was almost $200 and I always recieve payment from them before anybody else. | |
| Jul 2009 | I sold them 9 books they purchased only 7 giving me 105 dollars of the 119 quoted. Overall quick payment and email updates. | |
| Jul 2009 | This was my first experience selling books to an online book buyer. Overall, it went pretty well. The company (Textbooksrus) uses email updates very effectively. A first update was to let me know that the books I sent to them had been received. A second update was to alert me that the books had been checked in. The first check-in notice indicated that Textbooksrus was only going to buy 9 of the 11 books that I had sent. I was a bit surprised because one of the two books that were not going to be bought had the highest buyback price (nearly $50) ... and no reason was given as to why the book wasn't going to be purchased. However, another email arrived a few minutes later indicating that this book would be purchased for the full amount originally offered. The second book was a biography, for which Textbooksrus claimed that I had not sent them a CD that, ostensibly, was supposed to come with the book. However, no CD came with the book originally. I explained this error in an email reply to the second check-in email message. While no one at Textbooksrus bothered to respond, I got a check in the mail three days later for the full amount originally offered on all 11 books. So, I'm giving them 4 stars. |
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| Jul 2009 | Awful expierences with this company. Sent 2 orders at 2 different times. The first one the said was damaged and didn't give any payment. It was only a small amount of money so I just let it go. But the secod was worth over 50.00 and again they said it was waterdamaged. I know it was not water damaged in any way not even one page of water damage. I emailed them and they sent a very generic reply. Then I asked for my book back, because I knew it wasn't damaged, and I could sell it on several other sites. Well, they don't return books that are damaged ( I find this very convienent [re suspicous] expecially when I said I would pay the shipping. Again with the generic email... we don't return damaged books. I will never use them again or ABE.com either because they are the same company. | |
| Jul 2009 | I sold them four of my textbooks and sent them in. When I kept checking the website it just said waiting on shipment. It took almost a month for them to recieve my books and then they had the nerve to tell me that they only recieved ONE of my books! To make matters worse, it was the cheapest of the four! To this day, they claim that I never sent the books because according to them, the weight on the box didn't match my order. How can this be true when I got the label from them! | |
| Jul 2009 | I was skeptical since I've seen some pretty mixed reviews about this site, but I recently sold them three of my textbooks. They paid for the shipping and sent me email notifications when the shipment was received, checked in etc. I was also pleased that I received the quoted prices for my books. Only be advised that if you receive payment via Paypal, Paypal will charge you a fee. I would use Textbooksrus again. | |
| Jul 2009 | Sold back three books, and received quoted prices very quickly, within two weeks. I like the fact that they use Fed Ex, definitely recommend to others! | |
| Jun 2009 | Fast shipping, prepaid FedEx labels, excellent processing time, quick payment. No complaints here, have used them twice. | |
| Jun 2009 | I sold a book to them and they sent me a check within 2 weeks. Will sell again here. | |
| Jun 2009 | This is a great, reliable website. I sent my books in and within a week I had recieved payment via paypal. However, paypal charges a fee but it is worth the small amount so that you don't have to wait around for weeks for the check to be sent. I will use this site again. | |
| May 2009 | Book checkin process is relatively quick, however they cherry pick their orders. I sent them all my textbooks and none of them have or had any water damage and they claim that half my buyback was waterdamaged. Communications was very lacking, as they respond with a generic message quoted from their buyback policiy. -mrf | |
| Mar 2009 | Excellent! Provided a pre-paid FedEx shipping label, so my books got there quickly, and payment was prompt! Would use again. | |
| Jan 2009 | Good communication throughout process and took about 2-3 weeks overall to complete the entire transaction. Email sent to confirm receipt of books. My book was in okay condition and I received the fully quoted price. | |
| Jan 2009 | Generally very good fast payer. Only issue, making that $15 minimum is tough!!!! | |
| Jan 2009 | Good transaction! I sent the books late December and got my quoted PayPal payment credited on January 12. I got an email on January 7 saying they received my books. Overall good communication and turnaround. No complaints :) | |
| Sep 2008 | Bought a book and turned out we didn't need it. Left four messages and an e-mail in the span of one week. No response. Most of the time their voicemail box was full and couldn't leave a message. This place is a sham. |
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| Aug 2008 | Easy to work with and promptly credits payment. Provides option to ship via FedEx and payment by paypal. |